Why can't I trade? The system says that trading is blocked.
Please make sure that you have confirmed your profile by sending all the necessary documents. If you're not sure whether your account was verified or don't know why your documents were rejected, please send an e-mail to [email protected] with details of the issue you're facing or contact us via chat during business hours. You can also send a message using the feedback form. Please describe your issue in detail and attach a screenshot of it, if necessary.