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FAQ

Top 10 questions

The basic trading principle within the Libertex platform is that the result of a trade changes in proportion to the price of the underlying asset the trade is based on.

To manage your money more effectively, you can use leverage, which is set when you open a trade. Leverage is a value that determines how the trade result changes relative to the underlying asset price.

For asset trading, you can only use integer numbers as leverage values. To view the maximum possible leverage value for each trading instrument, please refer to the Trading Instrument Specifications.

Please note that you can only open a real account and use it for trading purposes if you are at least 18 years old or of legal age, whichever is greater.

1. To sign up for an account, please fill in the E-mail and Password fields in the mobile app sign-up box or via Libertex Web platform at https://app.libertex.org/#modal_register

You can also use your Facebook details to register a trading account.

2. Once you sign up, you'll be asked a few questions by the trading platform. Please answer them.

In your trading activities, you can use leverage, a feature that increases your trade's profit potential, as well as your risk.

Leverage is one of Libertex's major tools. It allows you to increase your trade's profit potential.
How does it work? It's very simple. Let's assume you invest $50 in EUR/USD, and your leverage is one. If the price goes up 10%, your profit will be $5 ($50 x 10%). However, if you set the leverage to 20 instead of 1, your investment amount will rise to $1,000 ($50x20).
As you can see, your profit has been multiplied by 20. That's how leverage works. It's a little like the speed of a car: the greater it is, the faster you reach your destination. However, high speed brings more risk. That's why every car driver chooses the speed that works for them, depending on their experience, road surface conditions and the traffic code. For novice traders, we recommend using the minimum leverage of 1 to avoid major risk in case the market moves against you.

The stop out level is one of the basic trading conditions in Libertex.

If the stop out level is 100%, your position will be automatically closed when its loss is 100% or more of the initial investment amount. When Stop Out is set, the trade is closed at the first price available at the moment of closing, meaning that the eventual result may be different from the one expected based on the Stop Loss level you specify.

The stop out level is set to 100% for all financial instruments except CFDs on stocks, where it's 80%.

General Financial Instrument Trading Conditions

For full financial instrument trading terms and conditions, please refer to the Instrument Specifications on our website.

Below, you can find some of the most important terms and conditions:

  • The minimum investment amount is $10.
  • The maximum leverage** a trader may use when trading the respective financial instrument.
  • Transaction fee: This is the fee a trader is required to pay when opening a transaction.

In Libertex platform, the fee is floating.

The amount of the floating fee may change in accordance with market spreads.

Minimum fees and commissions are detailed in the Instrument Specifications. When opening a position, you will be shown the commission as a percentage. After you close it, you'll be able to view the commission amount, too, in the Trade History section.

Because the maximum spread in the market is unlimited, the maximum commission based on spread values is also unlimited.

  • Rollover or SWAP is an interest rate credited or debit to/from your account every day at 9 pm GMT, depending on the position type.
  • Trading hours are the hours during which you can make transactions on financial markets.

For your convenience, the platform has tips on trading hours for each instrument you trade or are going to trade. If you see a red circle next to the instrument name, this means the instrument is currently not available for trading.

*Commissions and amounts credited are calculated based on the leverage value set by the client upon opening a position. Trading commission may be higher during high volatility or low liquidity periods for the particular asset. Please refer to the commission amount shown when you make your transaction.

** The maximum leverage value may be reduced during high volatility or low liquidity periods for the particular trading instrument.

The minimum investment amount for any tradable instrument is $10.

To calculate your profit or loss for a Long trade, please use the following formula:

PL = S * L * ( Ec / Eo – 1 ) – C , where:

PL is your profit or loss

S is your investment amount

L is the leverage value used

Ec is the close price

Eo is the open price

C is commission charged for your transaction

To calculate your profit or loss for a Short trade, please use the following formula:

PL = S * M * ( 1- Ec / EO) – C

Let's assume you open a long Dow Jones trade worth $1,000 at 15,345 with leverage set at 10 and close it at 15,515. Your transaction fee is $1.70, and the rollover fee is -$3.80.

So we get: 1,000 * 10 * ( 15,515 / 15,345 – 1) – 1.70 – 3.80 = $105.28.

Your transaction profit is $105.28.

Now let's assume we open an identical short trade:

1,000 * 10 * (1 – 15,515 / 15,345) – 1.70 – 0.20 = -$112.68

Here, your loss would be $112.68.

According to the current trading conditions specified in the Instrument Specifications, the commission for opening a transaction on Libertex accounts is floating and may vary depending on the market's current spread level.

When trading during increased market volatility (for example, when important economic news is released) or when liquidity is reduced (for example, when opening/closing a trading session or switching to the next trading day), the commission charged may be a higher amount. This is due to the fact that the market spread during these times can significantly expand.

In addition, please note that the commission for opening a trade in the Libertex platform is charged on the trade amount, taking into account leverage. For example, a $10 deal with leverage of 10 is a trade totalling $100 ($10 * 10). Accordingly, this is the value ($100) used to calculate the commission. If you pay a commission of $3, please know that the commission is calculated from the total amount of the transaction, $100 (the amount taking into account leverage). As you can see in this example, the commission is 3% of the trade amount.

Therefore, to avoid charging higher commissions, we recommend that you pay particular attention to trading during periods of unusual market volatility/liquidity and use high leverage values carefully.

We ask you to provide your identification documents to make sure your funds are safe and secure at all times.

We count on your full understanding and support in this matter, as we value long-term cooperation with our clients have to confirm such cooperation with some necessary documents.

To learn when we reserve the right to ask you for identification documents, please refer to our Agreement for International Financial Services and other Policies you accepted when opening an account with us.

We kindly ask you again for your full support and understanding, as this is not just our requirement, but a condition set by Payment Validation Policies accepted by most international companies operating on the web. We hereby certify that we do not aim to delay our clients' withdrawal requests while we also guarantee the utmost security and safety for all transactions between our clients and us.

If you are using the mobile platform, open the More tab, go to Manage Profile and select Change Password. In the web platform, go to Manage Profile and click Edit near the Password field. Enter your new password and confirm it to save your changes.