FAQ

Reasons for why the market is suddenly be down may occur due to unexpected news, large institutional activity, or rapid sentiment shifts that affect liquidity.

You can complete KYC verification by uploading valid identification documents and any required address confirmation through the platform's verification section.

How long KYC verification takes depends on the document review and verification workload. In most cases, the process is completed after documents are reviewed.

What does failed verification mean is a common concern. Failed verification means that the submitted information could not be confirmed during the review.

Forex liquidity refers to how easily currency pairs can be exchanged. It's influenced by global participation and trading volume.

Available payment methods depend on the user's country and may include cards, bank transfers, and electronic payment services.

The minimum deposit refers to the lowest amount required to add funds to an account. The minimum deposit on Libertex may vary depending on the payment method and region.

How long a withdrawal takes depends on the payment method, verification status, and processing time required by the payment provider.

Creating a trading account typically involves signing up, providing basic personal information, and completing any required verification steps.

Two-factor authentication (2FA) trading access means using an additional security step when accessing a trading account. In 2FA trading access, users confirm their log-in with a password and a one-time code to add an extra layer of account protection.