Accounts and Security

Trading account log-in is completed by entering registered credentials, allowing secure access to account features and trading tools.

Creating a trading account typically involves signing up, providing basic personal information, and completing any required verification steps.

Users can log in by entering their e-mail address or username and password via the platform's official log-in interface.

Auto-login can be safe when used on trusted personal devices, as long as additional security measures, such as strong passwords and device protection, are in place.

Personal data can be updated in the account settings section, subject to verification where required.

Two-factor authentication (2FA) trading access means using an additional security step when accessing a trading account. In 2FA trading access, users confirm their log-in with a password and a one-time code to add an extra layer of account protection.

Users often ask why 2FA is important. 2FA is important because it helps protect trading accounts from unauthorised access, even if log-in details are compromised.

User protection refers to measures that safeguard user accounts, personal data, and platform access. These measures are designed to reduce security risks and support safe platform usage.

Unauthorised access means any attempt to enter a trading account without the account owner's permission. This may include access using stolen credentials or bypassing security controls.

Official communications refer to messages sent through Libertex's verified channels, such as the platform interface (push notifications, in-app inbox, or modal offers), e-mails, or registered contact details. Official communications do not request sensitive information, such as passwords.